256-bit SSL Encryption
All data transmitted between your device and awn88's servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions worldwide.
No Data Sales to Third Parties
AWN88 has never and will never sell, rent, or share your personal data with any third party for marketing purposes without your explicit consent.
Integrated & Secure KYC
Our identity verification (KYC) process uses a system integrated with international security standards. Your documents are stored in a fully encrypted, controlled environment.
Protected & Encrypted Servers
Player data is stored in data centres equipped with multi-layered physical and digital security. Access to user data is strictly limited to authorised personnel only.
Right of Access & Data Deletion
You have the right to request a copy of your personal data, request correction of inaccurate information, or request full deletion of your data subject to applicable legal provisions.
Immediate Breach Notification
In the event of any security incident that may affect your data, awn88 is committed to notifying you within 72 hours along with the recovery steps taken.
Quick Summary: AWN88 collects your personal data solely for platform operations, account security, and legal compliance. We do not sell your data. You may request access, correction, or deletion of your data at any time.
1 Introduction
This Privacy Policy ("Policy") describes how AWN88 ("we", "the Company") collects, uses, stores, and protects your personal information when you use the AWN88 online gaming platform via awn88.net and our mobile app.
AWN88 takes its responsibility to protect player privacy seriously. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards. This Policy forms part of AWN88's overall Terms and Conditions.
By registering and using the AWN88 platform, you agree to the collection and use of information as described in this Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
2 Types of Personal Data We Collect
AWN88 collects personal data through several means — some provided directly by you, and some collected automatically as you use our platform.
| Data Category | Example Information | Collection Method |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number, selfie photo | Registration & KYC |
| Contact Information | Email address, phone number, residential address | Account registration |
| Financial Data | Bank account number, bank name, transaction records | Deposits & withdrawals |
| Technical Data | IP address, device type, browser, operating system | Automatically during login |
| Gaming Data | Betting history, wins, favourite games | Automatically during gameplay |
| Communication Data | Support chat logs, emails sent to us | Support interactions |
3 How We Use Your Data
Every piece of data we collect is used for pre-defined purposes and does not go beyond the stated scope. The following are the primary purposes for which your personal data is used:
- Account management: Create, verify, and maintain your awn88 account.
- Transaction processing: Process deposits, withdrawals, and financial records accurately.
- KYC verification: Comply with legal requirements related to customer identity verification.
- Platform security: Detect and prevent fraud, money laundering, and unauthorised access.
- Service improvement: Analyse usage patterns to enhance the player experience.
- Service communications: Send transaction notifications, security updates, and important account information.
- Legal compliance: Meet reporting requirements mandated by relevant authorities.
AWN88 will not use your data for third-party marketing purposes or sell it to any external entity without your explicit consent. Any use of data beyond the stated scope will require your prior agreement.
4 Data Sharing with Third Parties
AWN88 understands that your trust depends on how we handle your personal data. We do not share your personal data broadly. Data sharing only occurs in the following limited and defined situations:
- Payment service providers: Minimum required transaction data is shared with banks and e-wallet providers to process your payments.
- KYC verification providers: Identity documents are shared with approved third-party verification partners and are subject to strict confidentiality agreements.
- Legal authorities: We comply with lawful instructions from courts, law enforcement agencies, or regulatory authorities when required to do so.
- Platform technology providers: The infrastructure and gaming services we use receive only the minimum technical data necessary for operations.
All third parties that receive your data are bound by strict confidentiality agreements and are only permitted to use that data for the specific purposes agreed upon with awn88.
5 Security & Data Protection
AWN88 continuously invests in comprehensive security infrastructure to safeguard your personal data against unauthorised access, disclosure, alteration, or destruction.
Key security measures we implement include:
- Data-in-transit encryption: All communications between your device and awn88's servers are protected by TLS 1.3 protocol and 256-bit SSL encryption.
- Stored data encryption: Sensitive data such as passwords and financial information is encrypted using strong hashing algorithms before storage.
- Layered access controls: Only staff who require access to carry out their job duties are permitted to access user data — and every access is logged and monitored.
- Regular security testing: We conduct regular penetration testing and independent security audits.
- 24/7 monitoring: An automated monitoring system operates around the clock to detect any suspicious activity.
6 Cookies & Tracking Technologies
AWN88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser.
Types of cookies we use:
- Essential cookies: Required for core platform functions such as login, session security, and navigation. These cookies cannot be disabled.
- Performance cookies: Collect anonymised information on how players use the platform to help us improve our services.
- Functional cookies: Save your preferences such as language, display settings, and game preferences for a more personalised experience.
- Analytics cookies: Help us understand overall usage patterns for continuous product improvement.
You can manage your cookie settings through your web browser preferences at any time. However, disabling certain cookies may affect the functionality of some parts of the AWN88 platform.
7 Your Rights Regarding Personal Data
As an awn88 player whose data we process, you have the following rights under applicable data protection laws:
Right of Access
You have the right to request and receive a copy of all personal data we hold about you in a readily readable format.
Right to Rectification
If the personal data we hold about you is inaccurate or outdated, you have the right to request a correction within 14 working days.
Right to Erasure
You may request deletion of your personal data, subject to applicable legal and contractual retention requirements.
Right to Restriction of Processing
In certain circumstances, you have the right to request that we restrict how we process your personal data.
Right to Data Portability
You have the right to receive your data in a structured, machine-readable format for transfer to another provider.
Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes at any time, without providing a reason.
To exercise any of the above rights, please contact the awn88 support team via live chat or email at [email protected]. We will process your request within 30 days of receipt.
8 Data Retention Period
AWN88 does not retain your personal data longer than necessary for the purposes stated in this Policy, or as required by applicable law.
- Active account data: Retained for as long as your account is active and for 7 years after account closure to meet legal requirements.
- Financial transaction records: Retained for a minimum of 7 years as required by Malaysian financial regulations.
- Support communication logs: Retained for 3 years from the date of last interaction.
- Cookie data: Session cookies are deleted immediately after the session ends; persistent cookies are stored for up to 12 months.
Once the retention period expires, your data will be securely deleted or fully anonymised using procedures that comply with established security standards.
9 Child Protection
The awn88 platform is for individuals aged 21 and above only. awn88 does not knowingly collect personal data from individuals under the age of 21.
If we discover that personal data from a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. If you are a parent or guardian and become aware that a child under your care has registered an awn88 account, please contact us immediately.
10 Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how awn88 handles your personal data, our team is ready to assist:
- Live Chat: Available 24/7 directly within the awn88 platform — the fastest way to get a response.
- Privacy Email: [email protected] — please include "Privacy Request" in your email subject line.
- Response Time: We are committed to responding to all privacy-related enquiries within 48 working hours.
AWN88 is committed to full transparency in how we handle your personal data. Your trust is the foundation of our relationship, and we take our responsibility to protect it seriously.
Your Data Is Safe with AWN88
Sign up with confidence — your privacy is protected with bank-grade encryption, and your wins are paid out fast, hassle-free.